Shipping policy

Thank you for shopping with The Lavender Loom! Here's everything you need to know about getting your order to you.

Processing time: As a small handmade business, most orders are processed and dispatched within 2–5 business days.

During busy periods or new product launches, this may take a little longer, but we'll always keep you in the loop!

 🇬🇧UK Shipping🇬🇧 We ship across the United Kingdom using Royal Mail or a comparable tracked courier. Estimated delivery times once dispatched:

• Standard: 2–4 business days
• Tracked 48: 2–3 business days
• Tracked 24: 1–2 business days

Shipping costs are calculated at checkout based on your order size and chosen service.

🇮🇪Republic of Ireland Shipping🇮🇪 We ship to the Republic of Ireland via Royal Mail International or a comparable service. Estimated delivery time once dispatched is 3 to 5 working days.

Shipping costs are calculated at checkout. Please note that as Ireland is outside the UK, orders may be subject to customs checks, although no import duties apply for most goods under the current trade arrangements.

📬Order tracking 📬 Where a tracked service is used, you'll receive a tracking number by email once your order has been dispatched.

🔍Lost or delayed orders🔍 If your order hasn't arrived within the expected timeframe, please contact us at hello@thelavenderloom.com and we'll do our best to help.